Privacy Policy
Effective Date: July 18, 2025
Growth & Investment Agencies Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, interact with our online forms (including our 10‑step New Client Intake & Support Form), and use our services.
1. Information We Collect
1.1 Data You Provide via Our Forms
When you complete any of our intake pages, we collect:
Company Overview: Company name; business registration number; country of registration; date of incorporation; registered office address; official website; company representative and their role; phone number; email address.
Strategic Positioning: Business sector/industry; target markets; years in operation; number of employees; geographic locations; business model and core services.
Documentation Uploads: Pitch decks, business plans, organizational charts, shareholder agreements, audited financials.
Operational Capacity & Technology: Key products/services; operational processes; systems/software in use; capacity constraints; supplier and partnership details.
Investment Readiness: Past funding history; current funding requirements; amount sought; financial health status; investor pack or valuation model uploads.
ESG & Impact: ESG tracking status; ESG frameworks or evidence; environmental, social, governance initiative documentation; descriptions of key initiatives.
Risk & Opportunity: Identified business risks; expansion/diversification opportunities; legal or compliance challenges.
Talent & Capability: Key management personnel; training programs; staff matrix, organogram, or founders’ CV uploads.
Strategic Objectives: Strategic plans or objectives documents.
Declaration & Consent: Confirmation checkboxes and digital signature or typed name.
1.2 Automatically Collected Data
When you browse our site or use our online tools, we automatically collect:
Device & Browser Information: IP address, browser type/version, operating system, screen resolution.
Usage Data: Pages visited, time spent on each page, click paths, mouse movements, form abandonment events.
Analytics & Tracking: Page views, button clicks, form submissions, scroll depth, capture of referrer URL via cookies and web beacons.
1.3 Third‑Party Sources
We may enhance our data with:
Publicly available corporate information (e.g., company registries).
Aggregated analytics from platforms like Google Analytics, Hotjar, or similar.
2. How We Use Your Information
We process your data to:
Deliver Services: Onboard you as a client, set up your account, and provide tailored advisory services.
Communicate: Respond to inquiries, send service updates, and share newsletters (where consented).
Analyze & Improve: Understand how you use our site and forms (e.g., which pages cause drop‑offs) to optimize user experience and site functionality.
Compliance & Security: Detect fraud, enforce our terms, and comply with legal obligations.
Business Operations: Generate internal reports, forecasts, and strategic analyses that rely on aggregated, anonymized form data.
3. Cookies & Analytics Tracking
We use cookies and similar technologies to:
Essential Cookies: Enable core site functionality (session management, form‑state preservation).
Performance & Analytics Cookies: Track page views, click events, scroll behavior, and form interactions via Google Analytics, Matomo, or Hotjar.
Preferences Cookies: Remember settings such as language or cookie‑consent choices.
You may manage cookie preferences via our cookie‑banner widget or your browser settings. Disabling certain cookies may limit form‑auto‑save or analytics features.
4. Legal Bases for Processing
Consent: For optional analytics cookies and marketing communications.
Contractual Necessity: To onboard you and fulfill service agreements.
Legitimate Interests: Improving and securing our website and services.
Legal Compliance: Fulfilling regulatory requirements.
5. Data Sharing & Disclosure
We do not sell or rent your personal data. We may share information with:
Service Providers: Hosting, analytics, email‑marketing, CRM, and security vendors under contract.
Professional Advisors: Auditors, legal counsel, and compliance consultants as needed.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice).
All third parties are bound by confidentiality obligations and may process data only on our instructions.
6. Data Retention
We retain personal and company data only as long as necessary to:
Provide requested services and support.
Comply with legal, tax, and regulatory obligations (typically 7 years).
Resolve disputes and enforce agreements.
Aggregated, anonymized analytics data may be retained indefinitely for trend analysis.
7. Your Rights & Choices
Subject to local law, you may:
Access & Portability: Request a copy of your data in a structured format.
Correction: Ask us to correct inaccuracies.
Deletion: Request erasure of your data (with legal exceptions).
Restriction & Objection: Limit or object to processing for direct‑marketing or profiling.
Withdraw Consent: Opt out of analytics cookies or marketing emails.
To exercise these rights, email us at support@gniagencies.com. We will respond within applicable legal timelines.
8. Data Security
We implement technical and organizational measures:
Encryption in transit (TLS 1.2+) and at rest (AES‑256).
Role‑based access controls and regular security training.
Routine vulnerability scans, penetration tests, and incident‑response drills.
9. International Transfers
As a global firm, we may transfer data across borders. We ensure adequate safeguards—such as Standard Contractual Clauses—to maintain equivalent protection as required under applicable data‑protection laws.
10. Changes to This Policy
We may update this policy periodically. Revisions will be reflected by updating the “Effective Date” above and posting the new version at this URL. Significant changes will be communicated via notice on our site or email.
11. Contact Us
For questions, concerns, or to exercise your rights, please contact:
Email: support@gniagencies.com
Thank you for trusting Growth & Investment Agencies Ltd with your data. Your privacy and security are our top priorities.
